The future of casework
Faster casework and better outcomes with AI-supported casework.
Municipalities that have chosen Journalia
A new way to work with casework.
One AI platform for the whole municipality, adapted to each service area
AI-supported casework
From intake to a finished case. Journalia supports the case officer through the whole process.
Grounded in national sources and the municipality's own way of working
The knowledge assistant searches and cites Lovdata, national guidance and local procedures and resources.
Collaboration with residents and service areas
Journalia's data model supports secure sharing of and collaboration on data, with simple portals and interfaces for consent and information.
Speech-to-draft for assessments, meetings and minutes
Built on Journalia's CE-marked speech-to-draft module, with a built-in interpreter assistant, hundreds of templates and its own mobile app.
Read how Journalia's platform works across the service areas
“The implementation of Journalia has gone better than any other technology we've rolled out.”
Benefits realisation and implementation support
We work with the municipality from day one. Staff, data protection, IT and management, with measurable results.
- Risk assessment
- A library of risks and measures, based on experience from several municipalities.
- DPIA
- A set of data protection assessments, measures and technical documentation.
- Data processing agreement
- Based on the Norwegian government's standard template (DFØ).
- Audit and access
- Traceable audit logs and integrated access control.
Works with the systems you already use
Journalia integrates with the systems the municipality already uses, so the gains start from day one.
Journalia builds new integrations quickly when they are needed.
Integrated with national shared services
Integrated with case and records systems
- Gerica
- Modulus Barn
Secure processing of sensitive data
Journalia is built for processing sensitive personal data, with secure data processing, clear control and privacy to the highest standard.
Learn more about securityJournalia is security tested continuously, all year round.
CE-marked class I medical device under the MDR
Data processing in the EU/EEA, governed by data processing agreements
Audio is never stored: it is processed in real time and deleted immediately
Data is never used to train AI