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Yes. Once you've signed up and logged in, you can start your first consultation immediately. There's no lengthy onboarding process. We also provide optional onboarding support and training sessions for teams that want a more guided introduction.

No. Journalia runs entirely in your web browser, there's nothing to download or install. This also means updates happen automatically, so you always have the latest features and improvements without any IT involvement.

Every note generated by Journalia is a draft. You always review and approve before it's saved to the medical record. You can easily edit any section, add missing information or remove inaccuracies. The system is designed so that you remain in full control of the final documentation at all times.

If your EHR system doesn't have a direct integration yet, you can still use Journalia — simply copy the finished note and paste it into your record system. We're actively building integrations with additional EHR systems. Contact us to let us know which system you use, and we'll prioritise it in our roadmap.

Journalia implements robust security measures: end-to-end encryption, regular penetration testing and strict access controls. Our architecture separates and encrypts personal health information. All infrastructure is monitored continuously, and we maintain incident response procedures to act swiftly if any security event is detected. Notes are deleted automatically within 48 hours, which further reduces risk.