How Journalia can help your service
Cross-disciplinary collaboration in one tool
Journalia is used across service areas and makes it easier to work together, share information between systems and avoid duplicated work.
Workflows built for each service
Services have different needs. Journalia is adapted to each service area and professional group.
A safe rollout
Journalia is used in both small and large municipalities. We work with staff, privacy, IT and municipal leadership to secure a safe rollout and solid, measurable results.
Risk assessment
A library of risks and mitigations, drawn from work across several municipalities.
DPIA
A set of privacy assessments, mitigations and technical documentation.
Data processing
A data processing agreement based on the standard Norwegian public-sector template.
Audit trails and access
Traceable audit logs and integrated access control.
We help with security and documentation
AI is new technology and the documentation requirements are strict. We supply the documentation and the expertise, and stay with the municipality through the whole rollout.
Talk to us about your municipality
We're happy to share what we've learned from rollouts in other municipalities.
Journalia works wherever you need it
Mobile appDocument wherever you are
Journalia comes along on home visits, out-of-hours shifts and meetings. Works offline, and finished notes sync back to the web app once you are online.
Integrated into your clinical system
Integrates directly with your clinical system or EHR, so finished notes land in the right patient record.
Journalia
Available where you work
Get Journalia right in your browser, so you can use it in your clinical system and in video meetings.
We're happy to share
what we've learned.
FAQ
Frequently asked questions
Journalia is built for anyone who documents work with people, especially where the information is sensitive. In practice that spans a broad audience: users such as general practitioners, physiotherapists, psychologists, chiropractors and specialists; case workers and social workers in municipal health and care services; staff in home care, nursing homes and mental health; and administration and leadership who document meetings, follow-ups and decisions. It is used in private practice, municipal services and larger institutions.
Yes. For institutions and municipalities, implementation support is included in the package: dedicated project lead, DPIA assistance, custom templates, EHR integration, training and pilot. The goal is operations in weeks, not months.
Yes. We recommend a structured pilot: launch meeting (week 1), pilot with a selected team (weeks 2–5), evaluation (week 6), then phased rollout from week 7. The pilot can be included as part of institutional and municipal packages.
Yes. We provide ready-made data-protection impact assessment (DPIA) templates tailored to using Journalia and review them together with your data protection officer. This is included in institutional and municipal packages. We also supply the documentation the assessment needs: a data flow diagram, an overview of encryption mechanisms, a transfer impact assessment (TIA) summary, and a list of sub-processors with processing region and transfer basis.
Yes. Journalia has a mobile version for recording outside the office: home visits, school health services, child health clinics or field work. Recordings sync as soon as you're back online.
Yes. We deliver a value review before, during and after the pilot: administrative time saved, throughput, documentation quality and user satisfaction. The report is ready to share with leadership and the board.
Yes. Institutional and municipal packages include dashboards per user, department and the whole organisation: usage, time saved and adoption rate.
Yes. For clinics, institutions and municipal health services, we offer custom packages that include volume licensing, dedicated onboarding, training sessions and priority support. Custom packages are typically more cost-effective than individual licences at scale. Contact our team to design a solution that fits your organisation.
Yes. Journalia meets the regulatory and security requirements for use in both private and public healthcare settings. We support organisational procurement processes, offer volume licensing and can provide dedicated implementation support for larger deployments. We have supplied documentation for risk and DPIA work in the public sector, and respond directly to data protection officers, lawyers and information security advisers during the assessment.