Documentation at
organisational scale.

Journalia is built for anyone who documents work with people — especially where the information is sensitive. In practice that spans a broad audience: users such as general practitioners, physiotherapists, psychologists, chiropractors and specialists; case workers and social workers in municipal health and care services; staff in home care, nursing homes and mental health; and administration and leadership who document meetings, follow-ups and decisions. It is used in private practice, municipal services and larger institutions.

Yes. For institutions and municipalities, implementation support is included in the package — dedicated project lead, DPIA assistance, custom templates, EHR integration, training and pilot. The goal is operations in weeks, not months.

Yes. We recommend a structured pilot: launch meeting (week 1), pilot with a selected team (weeks 2–5), evaluation (week 6), then phased rollout from week 7. The pilot is included in institutional and municipal packages.

Yes. We provide ready-made data-protection impact assessment (DPIA) templates tailored to using Journalia and review them together with your data protection officer. This is included in institutional and municipal packages.

Journalia is developed in close collaboration with specialists from each clinical field. Together with practitioners — from cardiologists and psychologists to physiotherapists and municipal health professionals — we build, refine, and specialise the product around real clinical workflows. It's an ongoing process: templates, terminology, and structures are continuously refined based on professional feedback, so notes match your specialty — not a generic average.

New templates are developed in close collaboration with the specialists and clinical communities that will use them daily. Practitioners contribute drafts, review structure and terminology, and iterate alongside our clinical AI team until the template holds up in real practice. This ensures templates reflect actual workflows and professional standards, and can be adjusted further as needs evolve. You can also customise templates directly in Journalia, without waiting on us.

Journalia integrates with widely-used EHR systems across European healthcare. Where there is no direct integration, the browser extension lets you transfer notes with one click. Tell us which EHR you use and we will confirm the current integration status. We continuously develop new integrations and welcome requests so the workflow fits how you actually work.

Yes. Institutional and municipal packages include access to our SDK and API for custom integration with internal systems or in-house EHR builds. Contact us for technical specifics.

Yes. We deliver a value review before, during and after the pilot — administrative time saved, throughput, documentation quality and user satisfaction. The report is ready to share with leadership and the board.

Yes. Institutional and municipal packages include dashboards per user, department and the whole organisation — usage, time saved and adoption rate.

Institutions and municipalities can opt for a usage-based model where you pay for actual use per user per month. It aligns incentives: you don't pay for unused licences, and we're motivated to drive high adoption.

Yes. Journalia meets the regulatory and security requirements for use in both private and public healthcare settings. We support organisational procurement processes, offer volume licensing and can provide dedicated implementation support for larger deployments.